PandaSpeak respects your privacy. This Privacy Policy explains how PandaSpeak (“PandaSpeak,” “we,” “us,” or “our”) may collect, use, store, and share information when you use PandaSpeak.org and related services.

1. Information We May Collect
Depending on how you use PandaSpeak, we may collect information such as:

Your name
Email address
Account and login information
Student or teacher account status
Course and tutoring information
Booking information
Subscription status
Test responses and results
Speaking or audio recordings submitted through educational features
Communications you send to PandaSpeak
Basic technical information associated with your use of the website
2. Payment Information
Payments may be processed through third-party payment providers such as PayPal or Stripe.

PandaSpeak generally does not directly store your complete credit or debit card information when payment is processed by these providers.

Payment providers may collect and process your information according to their own privacy policies.

PandaSpeak may receive transaction-related information necessary to manage subscriptions, tutoring payments, refunds, bookings, or account access.

3. How We Use Information
We may use collected information to:

Create and maintain user accounts.
Provide Chinese-language learning materials.
Manage subscriptions and access to paid content.
Schedule and manage tutoring sessions.
Process educational tests and display results.
Allow teachers to review student work.
Process student audio submissions when applicable.
Communicate with students, teachers, and other users.
Provide customer support.
Maintain and improve PandaSpeak.
Detect fraud, abuse, or security problems.
Comply with applicable legal requirements.
4. Student Test Information and Audio Recordings
PandaSpeak may collect student answers, test results, scores, and audio recordings when students participate in speaking, listening, or other educational activities.

This information may be made available to the appropriate teacher for educational evaluation and feedback.

PandaSpeak does not sell student audio recordings or test results.

Recordings should be used only for the educational purposes for which they were submitted, except where retention or disclosure is required by law.

5. Information Shared With Teachers
When necessary to provide a course, test, or tutoring service, teachers may receive information relating to participating students, such as:

Student name
Relevant contact information
Course or booking information
Test answers and results
Student-submitted audio recordings
Teachers should use this information only for legitimate educational and administrative purposes.

6. Service Providers
PandaSpeak may use third-party providers to operate the website and provide its services.

These may include providers for:

Website and cloud hosting
Payment processing
Email delivery
Online communications
Website security
Other technical infrastructure
These providers may process information as necessary to perform services for PandaSpeak.

7. Information We Do Not Sell
PandaSpeak does not sell your personal information for money.

We also do not sell student test results or audio recordings.

8. Cookies and Technical Information
PandaSpeak may use cookies or similar technologies that are necessary for functions such as:

Keeping users logged in
Maintaining account sessions
Website security
Remembering certain preferences
Operating and improving the website
Your browser may allow you to control or delete cookies. Disabling necessary cookies may prevent certain PandaSpeak features from functioning correctly.

9. Data Security
PandaSpeak takes reasonable measures designed to protect personal information from unauthorized access, alteration, disclosure, or destruction.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

10. Data Retention
PandaSpeak may retain personal information for as long as reasonably necessary to provide services, maintain appropriate business and transaction records, resolve disputes, protect the platform, and comply with legal obligations.

Information that is no longer reasonably necessary may be deleted or anonymized when appropriate.

11. Your Choices
Depending on the features available through PandaSpeak, you may be able to:

Review or update certain account information.
Cancel future subscription renewals through the applicable payment provider.
Contact PandaSpeak about your personal information.
Request correction or deletion of certain personal information, subject to applicable legal and operational requirements.
To make a privacy-related request, contact PandaSpeak using the information below.

12. Children’s Privacy
PandaSpeak is intended primarily as a language-learning platform and is not designed to knowingly collect personal information from children in violation of applicable law.

If PandaSpeak learns that personal information from a child has been collected in circumstances requiring parental consent and appropriate consent was not obtained, reasonable steps will be taken to address the information.

13. Third-Party Websites and Services
PandaSpeak may contain links to or integrate with third-party websites and services.

PandaSpeak is not responsible for the privacy practices of independent third parties. Users should review the privacy policies of those services when appropriate.

14. Changes to This Privacy Policy
We may update this Privacy Policy as PandaSpeak develops, its technology changes, or legal requirements change.

The current version will be posted on PandaSpeak.org with the updated “Last Updated” date.

15. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact:

PandaSpeak
Email: [email protected]
Website: PandaSpeak.org